The following steps should be completed after ordering from TPAI.
For the fastest turnaround, it’s best to register with CSU Pueblo for your courses a minimum of two weeks before you submit your coursework to us. You may use this link to register with them. There is no additional cost to register at CSU Pueblo.
After clicking on the link above, choose us as the provider (see image below) and ensure the correct semester is shown (see image below). If the correct semester is not shown, you should check back later.
Timeline: About 5 minutes to complete. After registering with CSU Pueblo, it could take up to ten days for you to appear in their system.
Most coursework is graded and returned between 3-5 days. Assuming the coursework meets all requirements, you will receive feedback, and your grade will then be submitted to CSU Pueblo.
Timeline 1: On average, it takes 3-5 days to grade. After receiving your feedback, grades should appear within 48 hours at CSU Pueblo assuming you had registered with them a minimum of two weeks before submitting work to us (see Step 1).
Timeline 2: (not yet registered with CSU Pueblo): Go to Step 1. After you are in their system (up to ten days), grades should appear within an additional 48 hours.
Get help with registration, NetID, or transcripts
TPAI Course Coach:
Every enrolled student has access to the TPAI Course Coach, an AI assistant trained on our course content and CSU Pueblo registration process. Use it for questions about registering with CSU Pueblo, activating your NetID, ordering transcripts, or any step on this page.
Your password is included in your course welcome email.
Can’t find your password? Contact us.
We would like to thank you for your registration and for choosing CSU Pueblo. Here are some resources you may find helpful. Use the IT website for NetID support and other resources. If you contact support, please let them know you are a TEP student so they may better understand how to assist you.
Always view your unofficial transcript in your student PAWS account before ordering your official transcript. Posting grades is not immediate; to help avoid ordering transcripts with missing courses and grades, please verify your unofficial transcripts online first. CSU Pueblo is not responsible for incomplete official transcript requests. If you have not viewed your unofficial transcript and placed your order, you will receive your official transcript as is; it will no longer notify you if grades are missing from your transcript.
Registrar’s Office Transcript Phone: (719) 549-2674 (information line only)
IT Website
IT Help Desk: (719) 549-2002
IT Help Ticket: https://csupueblo.supportsystem.com
If you have any further questions, the CSU Pueblo Division of Extended Studies can be contacted toll-free at 1-800-388-6154 or TEP Specialist at 719-549-2048.